Snow Leopard from Apple Incompatible with many HP Printers

Boston (DbTechNo) – Not all Mac users are happy with the newest OS X update dubbed Snow Leopard because it appears that the upgrade messes with already installed software.

Those users who upgraded to Snow Leopard on Friday experienced problems with Hewlett-Packard printers, resulting in a flood of messages on the company’s support forums.

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Not all were complaining about problems with HP printers, others also found difficulties running printers from Brother, Canon, Epson and Lexmark.

We can bet printers at Apple will be working just fine, but consumers are very pissed off and not afraid to spout their feelings.

“We’re very disappointed with the way 10.6 has worked out in our office,” said Ed Mcknew in a message that kicked off a long printer complaint thread Friday night. “We have an HP LaserJet connected to our Airport Extreme router, and none of our three office computers can find it on the network. We also have an HP DeskJet 4180 printer/scanner connected to our main computer (a USB connection) and that won’t work either, because the HP printer software keeps crashing. Now we’re faced with having no printers tomorrow.”

A representative for HP visited the forums and waided in to lend a helping hand, but all he could say really was that the company is working on adding drivers to their software, which should be available “in the near future.”

Apple have also now published a list of printers which are compatible with their Snow Leopard including some HP and others from other manufacturers.

For those people with printers not compatible with Snow Leopard, is Apple going to replace their printer? Is HP going to replace their printer? The answer to both of these questions is a resounding no.